FAQ

Frequently Asked Questions, Answered.

 

Can you ship to my country?

Yes, we ship worldwide! We're committed to delivering our products to customers around the globe. In the rare event that we encounter any issues with shipping to a particular country, we'll promptly reach out to you to discuss alternative options and ensure a smooth communication process.

 

How long does the shipping take?

We primarily use DHL Express for our shipping services, which typically delivers within 2-4 business days for most countries. We'll provide you with a tracking number so you can monitor the status of your shipment every step of the way.

 

Where are your products from?

Our items are exclusively sourced from the heartland of batik culture, primarily originating from Indonesia and occasionally from Malaysia, depending on the product. We take pride in collaborating with local artisans, ensuring authenticity and quality in every piece.

 

What if the size doesn't fit well?

Simply return the item for a hassle-free exchange! Contact us here.