Shipping Policy

Shipping Policy for

Welcome to where we bring the beauty of traditional batik right to your doorstep. Our shipping policy is designed to ensure that your new batik shirt arrives safely and as quickly as possible.

Processing Time
• All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
• Shipping charges for your order will be calculated and displayed at checkout.

• Standard shipping within Malaysia: Estimated delivery time is 3-5 business days.

• International shipping: Estimated delivery time is 2-7 business days depending on your location.

Shipment Confirmation & Order Tracking
• You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
• is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

Returns Policy
• Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Thank you for shopping with us and supporting the art of batik!